Terms & Conditions 916 Kiss – Platform Usage Guide

Welcome to 916 Kiss, Malaysia's leading online entertainment platform. By accessing, registering for, or using any part of the platform 916 Kiss available at https://916kiss.biz, you acknowledge that you have read, understood, and agree to be bound by all Terms & Conditions set out in this document.

These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and the operating company. 916 Kiss ("the Company", "we", "us"). If you do not agree with any part of these terms, you are required to refrain from using the 916 Kiss.

These Terms & Conditions take effect from the date you register your account or the date of the last update, whichever is more recent. 916 Kiss reserves the right to amend these terms at any time with reasonable notice to members via their registered email or an announcement on the platform.

To register and use the platform 916 Kiss, you must fully satisfy all of the following eligibility requirements:

• Be at least 18 years old at the time of registration and at all times while using the platform.
• Is a Malaysian citizen or permanent resident present in Malaysia when using the platform.
• Have full legal capacity to enter into a binding agreement.
• Not currently enrolled in any gambling recovery program or having an active self-exclusion on any gambling platform.
• Registering under your own name and not on behalf of any other individual.
• Providing accurate, truthful, and up-to-date information during registration, including your full name, MyKad number, and contact details.

916 Kiss reserves the right to verify any member's eligibility at any time. If you are found not to meet any of the above requirements, your account may be suspended or closed without prior notice and any existing balance in the account may be forfeited.

Each individual is only permitted to hold one (1) account only on the platform 916 Kiss. Holding multiple accounts is a serious violation of these Terms & Conditions and will result in the closure of all associated accounts and forfeiture of all balances and bonuses.

• The full name on your account must match the name on a valid government-issued identification document (MyKad or passport).
• The bank account or e-wallet registered for withdrawals must be in the same name as the 916 Kiss.
• You are solely responsible for all activities that take place under your account.
• Do not share your password or login credentials with anyone, including family members.
• If you suspect your account has been compromised, contact customer support immediately. 916 Kiss.

Account verification (KYC – Know Your Customer) may be required before your first withdrawal is processed or when unusual activity is detected. Required documents may include a copy of your MyKad, a recent bank statement, and proof of payment method.

All financial transactions on the 916 Kiss conducted in Malaysian Ringgit (RM / MYR). We support the following local Malaysian payment methods for deposits and withdrawals:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow (QR and account transfer)
• Online Banking (FPX): Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Bank Islam, and other major Malaysian banks

The applicable transaction limits are as follows:

• Minimum deposit: RM10 per transaction
• Maximum deposit: RM50,000 per day
• Minimum withdrawal: RM30 each request
• Maximum withdrawal: RM30,000 per day

916 Kiss does not charge any processing fees for deposits or withdrawals. However, your payment provider may apply their own charges. Please check with your e-wallet provider or bank for details. All withdrawals will be processed to the same payment method used for the deposit, unless otherwise directed by management.

Platform 916 Kiss offers a variety of exciting bonuses and promotions to members from time to time. All bonuses are subject to specific terms stated in each promotional offer. The general terms applicable to all bonuses are as follows:

• Wagering Requirement: Each bonus carries a wagering requirement that must be met before winnings can be withdrawn. Wagering requirements typically range from 10x to 30x the bonus value, depending on the promotion type.
• Validity Period: Each bonus has its own validity period, typically between 7 and 30 days from the date the bonus is credited.
• One Bonus at a Time: Only one bonus may be active at a time. A new bonus will not be credited if there is an existing active bonus that has not yet been completed.
• Eligible Games: Not all games contribute equally to the wagering requirement. Slots typically contribute 100%, while table games may only contribute between 10%–20%.
• Betting Limit While Bonus Is Active: The maximum bet while a bonus is active is RM25 per spin or round.

916 Kiss reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice. Any attempt to abuse or manipulate the bonus system will result in bonus cancellation and may lead to account closure.

All games available on the platform 916 Kiss – including slots, Live Casino, Sports Betting (Malaysia Super League, EPL, badminton, cricket), e-sports, and jackpots – are each governed by their own rules, available in the help section of each game.

• All games use a Random Number Generator (RNG) that has been independently audited and certified.
• The outcome of all games is final and may not be disputed once a round is completed.
• Any technical disruption during gameplay will be resolved based on our server records, which are considered the official record.
• For live sports betting, wagers accepted before the final whistle are valid even if the result is only known afterwards.
• 916 Kiss reserves the right to void or suspend any bet if there are reasonable grounds to question its validity.

The following activities are strictly prohibited on the 916 Kiss and may result in immediate action, including account suspension or closure without compensation:

• Registering or operating more than one account, whether in your own name or using another person's information.
• Using automated software, bots, scripts, or any tools that simulate human activity.
• Colluding with other players to manipulate game outcomes.
• Exploiting any technical vulnerabilities or bugs in the system for unfair gain.
• Transferring funds between player accounts to circumvent bonus conditions or verification requirements.
• Using the platform 916 Kiss for any money laundering or illicit financing activities.
• Providing false or misleading information during registration or the verification process.
• Attempting to access another member's account without authorisation.

916 Kiss employs advanced monitoring systems to detect suspicious activity. Any winnings obtained through prohibited means will be deemed void and subject to full forfeiture.

Closure by Member: You may close your account 916 Kiss at any time by contacting our customer support. Prior to closure, all eligible balances (after meeting the applicable wagering requirements) will be refunded to your original payment method within 3–5 business days.

Closure by 916 Kiss: We reserve the right to suspend or close an account without prior notice if:

• You have breached any term set out in this document.
• We suspect fraud, money laundering, or other unlawful activity.
• You have failed to provide the required verification documents within the specified timeframe.
• Your account has been inactive for more than 12 consecutive months (dormant account).

Protecting your personal information is our priority 916 Kiss. The collection, use, and storage of your personal data is carried out in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

• Data collected includes your name, identification number, email address, phone number, and financial information required for platform operations.
• Your data will not be sold, rented, or shared with third parties without your consent, unless required by law.
• We use 256-bit SSL encryption to protect all data transmitted between your device and our servers.
• You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.

For more information on how we handle your personal data, please refer to Privacy Policy our full

916 Kiss shall not be liable for any indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to:

• Financial losses incurred as a result of gambling activity.
• Service disruptions due to scheduled or unplanned maintenance.
• Delays in processing deposits or withdrawals due to factors beyond our control, such as banking system outages or payment provider disruptions.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Any device damage or software infection resulting from use of the platform unrelated to 916 Kiss.

Maximum total liability 916 Kiss to you under any circumstances shall not exceed the net deposit amount you made in the 30 days preceding the claim.

916 Kiss is committed to promoting responsible gaming practices. We provide a range of self-management tools that you can activate directly from your account settings:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit to keep your spending in check.
• Loss Limit: Cap the maximum amount you can lose within a given period.
• Session Time Limit: Set a play time limit to ensure you take regular breaks.
• Self-Exclusion: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently close your account if you feel you need to stop altogether.

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with these Terms & Conditions shall first be resolved through good-faith negotiation between both parties.

You acknowledge that it is your responsibility to ensure that using an online gambling platform is lawful under the local laws applicable in your area. 916 Kiss makes no representation regarding the legality of using the platform outside permitted jurisdictions.

• Platform 916 Kiss is designed for Malaysian users and operates in accordance with relevant guidelines.
• Any legal claim must be filed within 12 months of the date of the incident giving rise to the claim.
• If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision shall be deemed removed and the remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms & Conditions, please contact our support team. 916 Kiss via 24/7 live chat or email at support@916kiss.biz. We are committed to resolving all issues in a fair and transparent manner for all parties.